ThinkPad: T400 / T500 and newer T series Laptops. Recently Released Critical Drivers - Read Only. Recently Released Service Tips - Read Only. What is happening? Can someone help with this? And suggest a permanent fix? And why can't we (as Chris mentioned), have a default in-use device like any other application so I don't have to keep checking and switching device settings? It is super annoying. Lately now though, Cisco Jabber isn't even picking up my bluetooth headphones on the list anymore. This is despite already checking and clicking all the settings to select the headphones. Sometimes when I get incoming phone calls, Jabber also defaults to the inbuilt speakers instead of my headphones like Chris says so the entire room can hear the phone ringing instead of just me. In the past, I had to check all these settings just to make sure my headphones has been recognised on Cisco Jabber BEFORE I make my phone calls using Jabber. I have also tried Computer Panel, then Sound, and my computer has no issue identifying my bluetooth headphones. I have tried your methods on Settings and Audio on Cisco but now, I can't even find my bluetooth headphones on the Speaker list nor Microphone list! I have the same problem, and am trying to find a permanent solution for my headphones on this forum with no success. It started once we switched to Jabber at my office. I also wanted to note that I never had this issue when using WebEx Connect. It seems I will have to do the same with this until the bug is fixed. To get around this on my previous laptop I had to disable all Jabber sounds. 
The headphones are 3.5mm so they do not have their own audio driver like USB headphones do. I am using Windows 7 and the latest audio drivers. It seems as if Jabber is defaulting to the built in speakers audio device despite the headphones being connected as the primary device. I have noticed that when this happens briefly I will see two audio devices listed when I click my volume control icon. After the jabber tone is done the streaming audio goes back to my headphones. To make things worse, while the jabber tone is playing it also redirects all other streaming audio such as my music to the internal speakers so for 1-2 seconds everyone around me can hear the jabber tone and my music. When receiving a new Jabber message while using headphones, for some reason Jabber defaults to using the built in laptop speakers and NOT my headphones. I have Jabber set to use an audio notification when I get messages. While I work I usually listen to music over headphones. I had it on my HP EliteBook 8460P and now also have it on my HP EliteBook 8470P that I use so I know the issue is not limited to a single computer. I am having an audio related issue with Jabber.
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